Last updated: June 2026

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This Accessibility Statement applies to www.speakoutsupport.co.uk.

Speak Out Support wants as many people as possible to be able to use this website. We aim to make our information clear, accessible and easy to understand.

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Our work supports individuals, families and carers, including people with learning disabilities, autism, disabilities and other support needs. Accessibility is therefore very important to us.

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Using This Website

We want visitors to be able to:

• Read website content clearly

• Navigate the website in a simple and consistent way

• Use the website on a computer, tablet or mobile phone

• Zoom in without the text becoming difficult to read

• Use keyboard navigation where possible

• Understand our services without unnecessary jargon

• Contact us easily if they need help

We try to write our website content in plain English and avoid complicated language wherever possible.

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How Accessible This Website Is

We are working to make this website as accessible as possible.

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The website has been designed to provide clear information about Speak Out Support, Lasting Power of Attorney services, future planning and how to contact us.

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However, we know that some parts of the website may not yet be fully accessible for everyone.

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For example, there may be areas where:

• Some images may not have full alternative text

• Some colour contrast may need checking

• Some parts of the website may be harder to use with screen readers

• Some third-party website features may not work perfectly with all assistive technology

• Some documents or downloadable files may not be fully accessible

• Some forms may be difficult for some users to complete without support

We are committed to reviewing and improving these areas over time.

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What To Do If You Cannot Access Part of This Website

If you need information from this website in a different format, please contact us.

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For example, you can ask for information:

• In plain text

• In large print

• In an easier to read format

• By email

• Over the phone

• Through another reasonable format where possible​

You can contact us using:

Email: info@speakoutsupport.co.uk
Phone: 07873 360 708

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We will consider your request and do our best to provide the information in a way that works for you.

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Reporting Accessibility Problems

We are always looking to improve the accessibility of this website.

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If you find any problems that are not listed on this page, or if you think we are not meeting accessibility requirements, please contact us.

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Email: info@speakoutsupport.co.uk
Phone: 07873 360 708

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When contacting us, it would be helpful if you can tell us:

• The page you were trying to use

• What went wrong

• What device or browser you were using

• Any assistive technology you were using, such as a screen reader

This will help us understand the issue and improve the website.

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Technical Information About This Website’s Accessibility

Speak Out Support aims to make this website accessible and usable for as many people as possible.

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We aim to follow recognised accessibility guidance, including the Web Content Accessibility Guidelines, known as WCAG.

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These guidelines explain how to make websites more accessible for disabled people and more usable for everyone.

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Our aim is to work towards WCAG 2.2 AA standards wherever reasonably possible.

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Non-Accessible Content

We are currently reviewing the website and may identify some areas that need improvement.

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This could include:

• Alternative text for images

• Heading structure

• Colour contrast

• Keyboard navigation

• Form labels and instructions

• Accessibility of uploaded documents

• Compatibility with screen readers or other assistive technology

We will try to fix accessibility issues when we become aware of them.

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Third-Party Content

Some parts of the website may rely on third-party platforms, tools or embedded features. This may include website hosting, forms, maps, videos, analytics or other integrations.

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We may not have full control over the accessibility of third-party content, but we will try to choose tools and services that support accessibility wherever possible.

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How We Test Accessibility

We may test the website by:

• Reviewing pages manually

• Checking content structure and readability

• Testing forms and navigation

• Reviewing colour contrast

• Using accessibility checking tools

• Responding to feedback from users

We know that automated checks cannot find every accessibility issue, so user feedback is very important.

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Our Ongoing Commitment

Speak Out Support is committed to providing information in a way that is clear, respectful and accessible.

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We will continue to review the website and make improvements where possible.

Our aim is to make it easier for individuals, families and carers to understand their options and access the support they need.

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Contact Details

Speak Out Support
2-03 QWest
1110 Great West Road
Brentford
TW8 0GP

Email: info@speakoutsupport.co.uk
Phone: 07873 360 708